Privacy Policy — Japan WC

1. Introduction

Japan WC attaches great importance to protecting personal data and privacy. This policy explains how users’ data is collected, used and protected.

2. Data controller

Data is processed by Japan WC, a sole proprietorship, SIRET 888 986 064 00010, 10 rue de Penthièvre, 75008 Paris, France. Email: thejapanwc@gmail.com.

3. Data collected

Data that may be collected includes first and last name, postal address, email address, telephone number, order information, payment data (processed by secure service providers) and browsing data (cookies, IP address, etc.).

4. Purposes of processing

Data is collected to process orders, manage customer service, deliver products, invoice, prevent fraud, improve the website and send commercial offers with prior consent.

5. Legal bases

Processing is based on performance of a contract (orders), compliance with legal obligations, legitimate interests (security and site improvement) and consent (marketing and cookies).

6. Retention periods

Customer data: up to five years after the last order. Invoicing data: ten years, as legally required. Marketing data: three years after the last contact. Cookies: a maximum of thirteen months.

7. Data sharing

Data may be shared with payment service providers (such as Stripe and PayPal), carriers, technical providers (including Shopify and hosting providers), and marketing tools (such as Google and Meta). These providers access the data only as required to perform their services.

8. Transfers outside the European Union

Some providers, including Shopify, Google and Meta, may be located outside the European Union. Where applicable, appropriate safeguards are put in place under the GDPR, such as standard contractual clauses or adequacy decisions.

9. Data security

Japan WC uses appropriate technical and organisational measures to protect data against unauthorised access, loss, alteration or disclosure.

10. User rights

Under the GDPR, users have rights of access, rectification, erasure, objection, restriction and data portability. These rights may be exercised by emailing thejapanwc@gmail.com. Proof of identity may be requested. Users may also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).

11. Cookies

The website uses cookies to operate, measure audience, improve the user experience and offer targeted advertising. Consent is collected through a cookie banner on the first visit. Users may change their preferences at any time.

12. Changes to this policy

Japan WC may change this policy at any time. The applicable version is the one available on the website.

13. Contact

For questions about personal data: thejapanwc@gmail.com.