Japanese comfort, at home.Need advice? +33 1 79 61 71 51

HERE TO HELP

After-sales support that listens.

Choosing a model, planning an installation or following up an order: contact our team.

01

Identify your product

Find the model name and your order reference.

02

Describe your enquiry

Describe the issue, when it began and any messages or indicator lights.

03

Send supporting material by email

Send photos or a short video to thejapanwc@gmail.com, with your order reference.

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